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Clear communication is essential to safe flying. When it doesn’t take place – disaster strikes. System Breakdown revisits five pivotal aviation disasters – and charts the changes they’ve forced air traffic controllers to make. System Breakdown also looks into the future – and takes viewers on an FAA test flight with NextGen – an all-new, digital air traffic control system that will revolutionize the airline industry. The race to fix a broken system is on -- before disaster strikes again.